On Wed, Jan 18, 2006 at 01:14:44PM -0500, John Ellson wrote:
Its incredibly frustrating and demoralizing to report a bug to
Fedora,
only to
have the Fedora maintainer close the bug with the response that the user
(what a dummy!) should have reported it upstream! Yes, this has
happened to me.
I propose that it be a policy that Fedora maintainers are themselves
responsible
for forwarding the bug upsteam if necessary. At the same time the status
of the Fedora bug can be left open with tracking information to the
upstream bug.
In a lot of cases, users working directly with upstream instead of having
someone playing middle-man is going to get things turned around a lot
faster. Especially in cases where the bug relates to a specific piece
of hardware, for eg.
What would be *really* awesome would be the possibility of having
a facility in bugzilla to escalate a bug to upstream, so a couple of
clicks, and the bug is entered in the appropriate bugzilla, with
all comments being reflected back into the one the user entered the
bug into. I believe there is some work going on in this area, but
it's slow moving.
Dave