On Thu, 04 Nov 2010 11:57:58 +0100, Emmanuel Seyman wrote:
* Orcan Ogetbil [04/11/2010 09:35] :
>
> The extreme inefficiency comes from the bugs that I can't reproduce,
> the upstream can't reproduce, and the user isn't responding. And this
> happens *a lot*. Most of the time, they don't even put down the steps
> to reproduce. Can we at least mandate including the steps to reproduce
> in the ABRT reports?
Is there any reason you can't close these bugs with a INSUFFICIENT_DATA
resolution? This seems to be the most appropriate thing to do in this
case.
Even better: can abrt-reported bugs that have been NEEDINFO for more
than, say, 7 days be automatically closed INSUFFICIENT_DATA?
That'd be quite a huge timesaver. Better duplicate detection would be
nice too.
--
Michel Alexandre Salim
Fedora Project Contributor:
http://fedoraproject.org/
Email: salimma(a)fedoraproject.org | GPG key ID: 78884778
Jabber: hircus(a)jabber.ccc.de | IRC: hircus(a)irc.freenode.net
() ascii ribbon campaign - against html e-mail
/\
www.asciiribbon.org - against proprietary attachments