https://bugzilla.redhat.com/show_bug.cgi?id=2061074
Bug ID: 2061074 Summary: touchpad mouse freezes randomly for a few seconds Product: Fedora Version: 35 Hardware: x86_64 OS: Linux Status: NEW Component: input-pad Assignee: tfujiwar@redhat.com Reporter: zhifeng.hoo@gmail.com QA Contact: extras-qa@fedoraproject.org CC: i18n-bugs@lists.fedoraproject.org, tfujiwar@redhat.com Target Milestone: --- Classification: Fedora
Description of problem:
I get a new laptop and install Fedora 35, the touchpad mouse acts erratically and unresponsive at times, the cursor just seems to freeze, usually it recovers automatically after a short time.
Version-Release number of selected component (if applicable):
``` $ hostnamectl Static hostname: fedora35 Icon name: computer-laptop Chassis: laptop Machine ID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Boot ID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Operating System: Fedora Linux 35 (Workstation Edition) CPE OS Name: cpe:/o:fedoraproject:fedora:35 Kernel: Linux 5.16.11-200.fc35.x86_64 Architecture: x86-64 Hardware Vendor: HUAWEI Hardware Model: NBD-WXX9 ```
How reproducible:
There is no clear way and steps to reproduce the problem, it is a bit random and occasional, sometimes just a few minutes, sometimes more than an hour.
Steps to Reproduce: 1. 2. 3.
Actual results:
The touchpad mouse freezes for a few seconds.
Expected results:
Additional info:
Touchpad device and driver info:
``` $ cat /proc/bus/input/devices | grep -B 1 -A 4 -i -E " (touchpad|mouse)" I: Bus=0018 Vendor=27c6 Product=01e0 Version=0100 N: Name="GXTP7863:00 27C6:01E0 Mouse" P: Phys=i2c-GXTP7863:00 S: Sysfs=/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-0/i2c-GXTP7863:00/0018:27C6:01E0.0003/input/input14 U: Uniq= H: Handlers=mouse1 event9 -- I: Bus=0018 Vendor=27c6 Product=01e0 Version=0100 N: Name="GXTP7863:00 27C6:01E0 Touchpad" P: Phys=i2c-GXTP7863:00 S: Sysfs=/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-0/i2c-GXTP7863:00/0018:27C6:01E0.0003/input/input15 U: Uniq= H: Handlers=mouse2 event10
$ dmesg | grep -E -i "(00:15.0|i2c_designware)" [ 0.722603] pci 0000:00:15.0: [8086:a0e8] type 00 class 0x0c8000 [ 0.723396] pci 0000:00:15.0: reg 0x10: [mem 0x00000000-0x00000fff 64bit] [ 0.901601] pci 0000:00:15.0: BAR 0: assigned [mem 0x4017000000-0x4017000fff 64bit] [ 0.944616] intel-lpss 0000:00:15.0: enabling device (0004 -> 0006) [ 1.994437] input: GXTP7863:00 27C6:01E0 Mouse as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-0/i2c-GXTP7863:00/0018:27C6:01E0.0003/input/input10 [ 1.994525] input: GXTP7863:00 27C6:01E0 Touchpad as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-0/i2c-GXTP7863:00/0018:27C6:01E0.0003/input/input11 [ 2.048941] input: GXTP7863:00 27C6:01E0 Mouse as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-0/i2c-GXTP7863:00/0018:27C6:01E0.0003/input/input14 [ 2.049151] input: GXTP7863:00 27C6:01E0 Touchpad as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-0/i2c-GXTP7863:00/0018:27C6:01E0.0003/input/input15 [ 4458.127685] i2c_designware i2c_designware.0: controller timed out [ 4859.407215] i2c_designware i2c_designware.0: controller timed out [ 5099.470571] i2c_designware i2c_designware.0: controller timed out [ 7867.467793] i2c_designware i2c_designware.0: controller timed out [ 8896.651752] i2c_designware i2c_designware.0: controller timed out [ 9097.099759] i2c_designware i2c_designware.0: controller timed out [ 9248.907705] i2c_designware i2c_designware.0: controller timed out ```
https://bugzilla.redhat.com/show_bug.cgi?id=2061074
fujiwara tfujiwar@redhat.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Component|input-pad |xorg-x11-server-Xwayland QA Contact|extras-qa@fedoraproject.org | CC| |mdaenzer@redhat.com, | |ofourdan@redhat.com Doc Type|--- |If docs needed, set a value Assignee|tfujiwar@redhat.com |ofourdan@redhat.com
--- Comment #1 from fujiwara tfujiwar@redhat.com --- This is not an input-pad issue.
https://bugzilla.redhat.com/show_bug.cgi?id=2061074
Olivier Fourdan ofourdan@redhat.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Flags| |needinfo?(zhifeng.hoo@gmail | |.com)
--- Comment #2 from Olivier Fourdan ofourdan@redhat.com --- (In reply to fujiwara from comment #1)
This is not an input-pad issue.
Actually, this is very unlikely Xwayland either, Xwayland is just a compatibility layer for legacy X11 applications which cannot support Wayland natively.
It is more likely kernel or the Wayland compositor, but it is hard to tell without any tangible data. So first things first, please provide the journalctl around the time of the issue.
https://bugzilla.redhat.com/show_bug.cgi?id=2061074
--- Comment #3 from Olivier Fourdan ofourdan@redhat.com --- Also, while at it, can you try plugging a mouse and see if the issue occurs with a regular mouse as well?
https://bugzilla.redhat.com/show_bug.cgi?id=2061074
Zhifeng Hu zhifeng.hoo@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(zhifeng.hoo@gmail | |.com) |
--- Comment #4 from Zhifeng Hu zhifeng.hoo@gmail.com --- (In reply to Olivier Fourdan from comment #2)
(In reply to fujiwara from comment #1)
This is not an input-pad issue.
Actually, this is very unlikely Xwayland either, Xwayland is just a compatibility layer for legacy X11 applications which cannot support Wayland natively.
It is more likely kernel or the Wayland compositor, but it is hard to tell without any tangible data. So first things first, please provide the journalctl around the time of the issue.
full journalctl log: https://pastebin.com/VV1cMFJP
The following are the relevant logs for each "i2c_designware i2c_designware.0: controller timed out"
1. Feb 28 19:47:27 fedora35 polkitd[840]: Unregistered Authentication Agent for unix-process:4372:1960104 (system bus name :1.209, object path /org/freedesktop/PolicyKit1/AuthenticationAgent, locale en_US.UTF-8) (disconnected from bus) Feb 28 19:48:43 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Feb 28 19:48:59 fedora35 google-chrome.desktop[3411]: [3588:4:0228/194859.689511:ERROR:node_controller.cc(585)] Trying to re-add dropped peer 49CC76BC3307225F.D2C0FA7229157FB7
2. Feb 28 19:56:16 fedora35 audit[1]: SERVICE_START pid=1 uid=0 auid=4294967295 ses=4294967295 subj=system_u:system_r:init_t:s0 msg='unit=systemd-hostnamed comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success' Feb 28 19:56:20 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Feb 28 19:56:37 fedora35 systemd[1711]: Started Application launched by org.gnome.Nautilus.
3. Feb 28 19:58:21 fedora35 google-chrome.desktop[3411]: [3588:4:0228/195821.925143:ERROR:node_controller.cc(585)] Trying to re-add dropped peer DC0939233846A44F.6E51C9D3E5628BC5 Feb 28 19:58:26 fedora35 wpa_supplicant[1045]: wlp0s20f3: CTRL-EVENT-SIGNAL-CHANGE above=1 signal=-64 noise=9999 txrate=26000 Feb 28 19:58:28 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Feb 28 19:58:42 fedora35 systemd[1]: systemd-hostnamed.service: Deactivated successfully.
4. Mar 03 21:49:03 fedora35 gnome-shell[1853]: libinput error: event5 - GXTP7863:00 27C6:01E0 Touchpad: kernel bug: Touch jump detected and discarded. Mar 03 21:49:03 fedora35 gnome-shell[1853]: See https://wayland.freedesktop.org/libinput/doc/1.19.3/touchpad-jumping-cursors... for details Mar 03 21:49:06 fedora35 gnome-shell[1853]: libinput error: event5 - GXTP7863:00 27C6:01E0 Touchpad: kernel bug: Touch jump detected and discarded. Mar 03 21:49:06 fedora35 gnome-shell[1853]: See https://wayland.freedesktop.org/libinput/doc/1.19.3/touchpad-jumping-cursors... for details Mar 03 21:49:06 fedora35 gnome-shell[1853]: libinput error: event5 - GXTP7863:00 27C6:01E0 Touchpad: WARNING: log rate limit exceeded (5 msgs per 24h). Discarding future messages. Mar 03 21:50:22 fedora35 systemd[1]: Starting system activity accounting tool... ... Mar 03 21:57:40 fedora35 gsd-media-keys[2108]: gvc_mixer_stream_get_port: assertion 'stream->priv->ports != NULL' failed Mar 03 21:58:28 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 03 21:58:31 fedora35 systemd-resolved[805]: Using degraded feature set UDP instead of UDP+EDNS0 for DNS server 192.168.0.1. Mar 03 22:00:22 fedora35 systemd[1]: Starting system activity accounting tool...
5. Mar 04 19:51:04 fedora35 wpa_supplicant[1045]: wlp0s20f3: CTRL-EVENT-SIGNAL-CHANGE above=1 signal=-61 noise=9999 txrate=520000 Mar 04 19:51:15 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 04 19:51:32 fedora35 google-chrome.desktop[3411]: [3588:4:0304/195132.757346:ERROR:node_controller.cc(585)] Trying to re-add dropped peer B19032EEF741D26E.9FC90B39F79F054
6. Mar 04 22:33:54 fedora35 google-chrome.desktop[3411]: [3533:3569:0304/223354.409165:ERROR:node_controller.cc(585)] Trying to re-add dropped peer A70847BD60BA59D5.942457FB0950324F Mar 04 22:34:50 fedora35 gnome-shell[1853]: Window manager warning: last_user_time (271657545) is greater than comparison timestamp (271657539). This most likely represents a buggy client sending inaccurate timestamps in messages such as _NET_ACTIVE_WINDOW. Trying to work around... Mar 04 22:34:50 fedora35 gnome-shell[1853]: Window manager warning: 0x800003 appears to be one of the offending windows with a timestamp of 271657545. Working around... Mar 04 22:34:51 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 04 22:35:05 fedora35 google-chrome.desktop[3411]: [3588:4:0304/223505.480526:ERROR:node_controller.cc(585)] Trying to re-add dropped peer B25CDAE01BF095F1.B98A748FA0B4FB42 Mar 04 22:35:13 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 04 22:35:32 fedora35 google-chrome.desktop[3411]: [3588:4:0304/223532.706078:ERROR:node_controller.cc(585)] Trying to re-add dropped peer 7CE2C683A484DA12.80EC8F70965C3056 Mar 04 22:36:06 fedora35 google-chrome.desktop[3411]: [3588:4:0304/223606.599750:ERROR:node_controller.cc(585)] Trying to re-add dropped peer 250C78DB32441ABA.3C750F72116EFA41 Mar 04 22:38:08 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 04 22:38:19 fedora35 google-chrome.desktop[3411]: [3588:4:0304/223819.582448:ERROR:node_controller.cc(585)] Trying to re-add dropped peer 1200A7B9C5966583.2101A5D9DFF27226
7. Mar 05 09:20:56 fedora35 google-chrome.desktop[3411]: [3588:4:0305/092056.231298:ERROR:node_controller.cc(585)] Trying to re-add dropped peer C8D20E7AF1502622.380D5B5B308F80DC Mar 05 09:21:00 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 05 09:22:13 fedora35 wpa_supplicant[1045]: wlp0s20f3: WPA: Group rekeying completed with 50:bd:5f:63:00:83 [GTK=CCMP]
8. Mar 05 09:28:57 fedora35 google-chrome.desktop[3411]: [3588:4:0305/092857.213103:ERROR:node_controller.cc(585)] Trying to re-add dropped peer B6C5D11042B4373F.1FAE38CEFE1BF264 Mar 05 09:30:11 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 05 09:30:22 fedora35 systemd[1]: Starting system activity accounting tool...
9. Mar 06 20:33:10 fedora35 google-chrome.desktop[3411]: [3588:4:0306/203310.619035:ERROR:node_controller.cc(585)] Trying to re-add dropped peer 47BFC2F6E42FB5AF.F503DB7BA9FA7450 Mar 06 20:34:33 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 06 20:34:34 fedora35 wireplumber[1968]: 0x55c1fbc6be68: error 24 Mar 06 20:34:34 fedora35 wireplumber[1968]: 0x55c1fbc6be68: ioctl fail: Inappropriate ioctl for device
10. Mar 06 20:34:40 fedora35 bluetoothd[833]: src/profile.c:record_cb() Unable to get Hands-Free Voice gateway SDP record: Host is down Mar 06 20:34:46 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 06 20:34:55 fedora35 gsd-media-keys[2108]: Unable to get default sink
https://bugzilla.redhat.com/show_bug.cgi?id=2061074
--- Comment #5 from Zhifeng Hu zhifeng.hoo@gmail.com --- (In reply to Olivier Fourdan from comment #3)
Also, while at it, can you try plugging a mouse and see if the issue occurs with a regular mouse as well?
I confirm that wireless and wired mouse always work well.
https://bugzilla.redhat.com/show_bug.cgi?id=2061074
Olivier Fourdan ofourdan@redhat.com changed:
What |Removed |Added ---------------------------------------------------------------------------- QA Contact| |extras-qa@fedoraproject.org Component|xorg-x11-server-Xwayland |kernel CC| |acaringi@redhat.com, | |adscvr@gmail.com, | |airlied@redhat.com, | |alciregi@posteo.net, | |bskeggs@redhat.com, | |hdegoede@redhat.com, | |jarodwilson@gmail.com, | |jeremy@jcline.org, | |jglisse@redhat.com, | |jonathan@jonmasters.org, | |josef@toxicpanda.com, | |kernel-maint@redhat.com, | |lgoncalv@redhat.com, | |linville@redhat.com, | |masami256@gmail.com, | |mchehab@infradead.org, | |ptalbert@redhat.com, | |steved@redhat.com, | |zulinx86@gmail.com Assignee|ofourdan@redhat.com |kernel-maint@redhat.com
--- Comment #7 from Olivier Fourdan ofourdan@redhat.com --- Moving to kernel.
https://bugzilla.redhat.com/show_bug.cgi?id=2061074
--- Comment #8 from Zhifeng Hu zhifeng.hoo@gmail.com --- I've been upgrading to 5.16.12-200.fc35.x86_64 for several days since Mar 06, the touchpad doesn't freeze as often as it used to, and there are very few errors in the dmesg log.
[huzhifeng@fedora35 ~]$ journalctl | grep "$(uname -r)" | grep "Linux version" Mar 06 20:43:21 fedora35 kernel: Linux version 5.16.12-200.fc35.x86_64 (mockbuild@bkernel01.iad2.fedoraproject.org) (gcc (GCC) 11.2.1 20220127 (Red Hat 11.2.1-9), GNU ld version 2.37-10.fc35) #1 SMP PREEMPT Wed Mar 2 19:06:17 UTC 2022 Mar 10 09:08:13 fedora35 kernel: Linux version 5.16.12-200.fc35.x86_64 (mockbuild@bkernel01.iad2.fedoraproject.org) (gcc (GCC) 11.2.1 20220127 (Red Hat 11.2.1-9), GNU ld version 2.37-10.fc35) #1 SMP PREEMPT Wed Mar 2 19:06:17 UTC 2022 Mar 10 09:12:02 fedora35 kernel: Linux version 5.16.12-200.fc35.x86_64 (mockbuild@bkernel01.iad2.fedoraproject.org) (gcc (GCC) 11.2.1 20220127 (Red Hat 11.2.1-9), GNU ld version 2.37-10.fc35) #1 SMP PREEMPT Wed Mar 2 19:06:17 UTC 2022 Mar 10 10:41:33 fedora35 kernel: Linux version 5.16.12-200.fc35.x86_64 (mockbuild@bkernel01.iad2.fedoraproject.org) (gcc (GCC) 11.2.1 20220127 (Red Hat 11.2.1-9), GNU ld version 2.37-10.fc35) #1 SMP PREEMPT Wed Mar 2 19:06:17 UTC 2022 Mar 11 14:17:09 fedora35 kernel: Linux version 5.16.12-200.fc35.x86_64 (mockbuild@bkernel01.iad2.fedoraproject.org) (gcc (GCC) 11.2.1 20220127 (Red Hat 11.2.1-9), GNU ld version 2.37-10.fc35) #1 SMP PREEMPT Wed Mar 2 19:06:17 UTC 2022 Mar 11 14:17:25 fedora35 kernel: Linux version 5.16.12-200.fc35.x86_64 (mockbuild@bkernel01.iad2.fedoraproject.org) (gcc (GCC) 11.2.1 20220127 (Red Hat 11.2.1-9), GNU ld version 2.37-10.fc35) #1 SMP PREEMPT Wed Mar 2 19:06:17 UTC 2022 Mar 12 19:47:34 fedora35 kernel: Linux version 5.16.12-200.fc35.x86_64 (mockbuild@bkernel01.iad2.fedoraproject.org) (gcc (GCC) 11.2.1 20220127 (Red Hat 11.2.1-9), GNU ld version 2.37-10.fc35) #1 SMP PREEMPT Wed Mar 2 19:06:17 UTC 2022 [huzhifeng@fedora35 ~]$ [huzhifeng@fedora35 ~]$ journalctl --since "2022-03-06 20:43:00" | grep "controller timed out" Mar 06 23:15:48 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 11 23:26:54 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 11 23:41:53 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out Mar 14 19:27:00 fedora35 kernel: i2c_designware i2c_designware.0: controller timed out [huzhifeng@fedora35 ~]$ [huzhifeng@fedora35 ~]$ journalctl --until "2022-03-06 20:43:00" | grep "controller timed out" | wc -l 88 [huzhifeng@fedora35 ~]$
https://bugzilla.redhat.com/show_bug.cgi?id=2061074
Parag Nemade pnemade@redhat.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC|i18n-bugs@lists.fedoraproje | |ct.org |
i18n-bugs@lists.fedoraproject.org
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