Red Hat is currently looking for a L2 Service Desk Engineer for its Pune location.
It will be a "contractor's " position.
Anyone interested can contact me directly on the given phone numbers ( signature ) or contact me over the mail ( off list )
Please find the “ Daily responsibilities and Job Requirements” for this role.
Daily responsibilities of an Service Desk Engineer include :
- providing email, telephone, irc-based support for all employees
- providing technical help with user hardware and software issues
- communicating effectively with employees in well spoken and written English
- exercising expert judgement within defined procedures and processes to determine appropriate action
- performing configuration, upgrades, and relocation of user hardware, software and other devices
- participating in employee training and education on policy, procedure, processes, information, how to s
- experience in providing remote assistance to end customers using various tools and comfortable in remotely resolving of issues.
- assisting the team in documenting all tasks, processes, procedures and information
- working independently with minimal supervision
- handling shift work and unusual hours if required
-3+ years experience in troubleshooting / desktop / end-user machines in a Linux, Windows, or Mac environment. *Linux experience preferred.
- Outstanding customer service and interaction skills
- Customer focused and enthusiastic in helping people to resolve technical problems
- Linux PC system/networking troubleshooting skills
- Demonstrated ability to solve problems quickly and skilfully
- Excellent English verbal and written communication skills
- Experience and skill with user hardware installation and configuration
- Experience in deploying and supporting communications hardware (cellphones, desk phones, video conference)
- Proven ability to adapt quickly to organizational changes
- Demonstrated ability to learn and develop technical skills
- Strong computer ethics
- BSc/BS degree preferred or equivalent experience
- A desire to be part of a company that is redefining the entire software industry
- Work hours: To work in shifts if required. 9 hours a day.
Thanking you again,
I had presented the (in)famous
"i-want-2-do-project.tell-me-wat-2-do-fedora"  presentation as a
guest lecturer at "Pragyan 2012" , NIT, Trichy , Tamil Nadu,
India on Sunday, February 26, 2012.
Most of the student participants were familiar with the the *nix
desktop. I explained to them the various project, communication
guidelines, and best practices that they need to follow when working
on free/open source software projects. I had also introduced them to
the various Fedora sub-projects that they can participate and learn
I was invited four years ago by the Pengufest  team of Pragyan,
but, I couldn't make it then. Apparently, my presentation has been
circulating among them for quite some time, and they now got to hear
it from the horse's mouth.
On Saturday, as part of the Pengufest track there were sessions held
by Dr. Viswanath Poosala  on "Engineering Innovation - A recipe for
coming up with disruptive ideas", and sessions on "How to be a
Hacker?", "Functional Programming and why it matters", and "Lisp -
God's own programming language.Lisp" by Vivek Shangari .
I also attended Suraj Kumar's  talk on "GNU/Linux in large scale
Internet based businesses", where he addressed the different concepts,
terminologies and F/OSS tools that people use for large scale web
I would like to thank Red Hat for sponsoring my travel, and the
organizing team of Pragyan 2012 for the wonderful hospitality.
Few photos taken during the trip are available in my /gallery.
 Pragyan 2012. http://www.pragyan.org
 National Institute of Technology, Tiruchirappalli. http://www.nitt.edu/home/
 Pengufest. http://www.pragyan.org/12/home/pengufest/
 Dr. Viswanath Poosala. http://www.bell-labs.com/user/poosala/
 Vivek Shangari. http://www.linuxforu.com/author/vivek-shangari/
 Suraj Kumar. http://sunson.livejournal.com/
We Need Fedora Discs and Goodies for our upcoming event in College fest
Algorhythm'12 <http://www.algorhythm12.in> at Jamia Millia Islamia, New
Delhi on 3rd and 4th March 2012 .
Please help us in making this event successful.
Its not an event its "Adda" where you you know can come and interact with
Linux Enthusiasts, Gurus, Geeks, etc....
In a short complete place for newbies to get started into the new world of
open source. Like an old tradition of "*chaupal*" in villages where people
come and sit and have discussions, share their experiences, newbies raises
problems and problems solved by others, etc. Similar kind of stuff here
also. Its a place where anyone can come and join us as volunteer for
helping those who are new to this fields. Also want to turn up more
students towards Linux to spread the word *FOSS*.
1. FOSS Charca : discussion regarding open source
2. Open Talk Sessions : Talks of short durations which going to be schedule
randomly according to free time slots.
3. FREE Goodies, CDs, etc.
" Live Free think Freely "
- By JMILUG Team
Organizing group: Jamia Millia Islamia Linux User Group (JMILUG)
*Sheel Sindhu Manohar ( शील सिंधु मनोहर )
Founder Linux Adda
Talk proposals are invited on the the following for a 2-day document
freedom workshop at ISI, Kolkata sponsored by ISI towards end of March'2012.
It is also a Fedora Event and I have listed it on fedora wiki.
Intending speakers may contact me off list with details
Each of the sessions will be of 2 hrs (1 hr Th and 1 hr Lab).
4. Libre Office and related topics, Gnumeric
5. XML, XML subsets, Docbook and XML for KDE Development
6. Advanced Topics: Latex Advanced
0. You suggest
Thanks and Best
CU, ASL, CLC, AMS, CMS
I attended GNUnify 2012  on February 10-11, 2012 at Symbiosis
Institute of Computer Studies and Research , Pune, India.
The first day first session that I attended was on "Build your own
cloud computing infrastructure"  by Arun Khan . He addressed the
different concepts and tools available for setting up a private
computing infrastructure. After the first session, I moved to listen
to Saleem Ansari's  talk on "Torque Box - Ruby App Server" .
TorqueBox is small adaptation layer on top of JBoss's Java application
server. I then attended Srikant Patnaik's  talk on "Web based
embedded project design" . He demonstrated a simple example of
using an LED with Arduino and controlling it with a Python CGI
webserver. He also demonstrated the use of Fritzing to build the
demoed circuit. All the tools are available on Fedora:
$ sudo yum install fritzing arduino
After lunch, I attended the talk on "Btrfs - The next Generation
Filesystem on Linux" by Neependra Khare . He addressed the
different problems in the current filesystems, and how Btrfs tries to
solve them. For the last talk of the day I attended Dr. Abhijat
Vichare (from Computational Research Laboratories, Pune ) session
on "Portability concepts in GCC". It was a detailed session on the
internals of GCC .
I attended Suchakra Sharma's  session on "Developing QT Apps on
Android" . I then went to assist with the system programming
contest organized by Neependra Khare. The participants were given a
written test on the first day, and based on the results few were
selected to compete in the programming contest (sponsored by STEC
). For the contest, few programming problems were given to the
participants to be solved in C within couple of hours time. The first,
second and third prices were worth INR 5000, 3000 and 2000
respectively. Kiran Divekar (Marvell ) joined us, and we reviewed
the code and chose the winners. After lunch, we announced the winners
and the organizers and PLUG  members helped with the prize
I then went to attend Arun Khans' session on "Convert your old laptop
to an useful network device" . He had illustrated with numerous
examples on how he had used old hardware into functional, useful
network devices. It is extremely useful for beginners who are
interested in getting started in working with inexpensive hardware. I
then had a chance to meet and talk with Gen Kanai  and Rakesh
"Arky" Ambati  from Mozilla. It was also good to catch up with lot
of Wikimedia folks, with whom I went for dinner at the Vaishali
restaurant . Few pictures taken during the event are available in
 GNUnify 2012. http://gnunify.in/
 SICSR, Pune, India.http://sicsr.ac.in/
 Build your own cloud computing infrastructure.
 Arun Khan. http://www.gnunify.in/2012/KYS/ArunKhan
 Saleem Ansari. http://fedoraproject.org/wiki/User:Tuxdna
 Torque Box - Ruby App Server. http://gnunify.in/2012/KYS/SaleemAnsari#talk1
 Srikant Patnaik. http://gnunify.in/2012/KYS/SrikantPatnaik
 Web based embedded project design.
 Neependra Khare. http://wiki.embeddednirvana.org/User:Neependra
 Computational Research Laboratories, Pune. http://www.crlindia.com/
 GCC. http://gcc.gnu.org/
 Suchakra Sharma. http://fedoraproject.org/wiki/User:Suchakra
 Developing QT Apps on Android.
 STEC. http://stec-inc.com/
 Marvell. http://www.marvell.com/
 PLUG. http://plug.org.in
 Convert your old laptop to an useful network device.
 Gen Kanai. http://blog.mozilla.com/gen/
 Rakesh "Arky" Ambati. http://playingwithsid.blogspot.in/
 Vaishali restaurant, Pune. http://www.vaishalihotel.in/main.html
I am not in India during the event but if anyone else wants to
coordinate and present talks, now would be a good time to get started
-------- Original Message --------
Subject: [PLUG] Gnunify CFP is now open
Date: Sun, 1 Jan 2012 22:17:08 -0800
Reply-To: Pune GNU/Linux Users Group Mailing List <plug-mail(a)plug.org.in>
The CFP for GNUnify 2012 is now open. Please visit the Gnunify website to
know more. http://www.gnunify.in
Pune GNU/Linux Users Group Mailing List