tl;dr: bz is back up and root cause has been identified and fixed (for this outage type at least)

Update from admin team: Bugzilla has been brought back up. OOM crashes in the database have been traced to a specific query which was thought to be causing problems in previous incidents due to a missing table. The removal of that data error allowed this query to run and was causing the services to fault. The data error has been reintroduced as a blocking mechanism to restore service.

On Tue 29 Sep 2015 04:33:42 AM CEST Ralf Corsepius rc040203@freenet.de wrote:

On 09/21/2015 03:38 PM, Ralf Corsepius wrote:

...

Hi,

When trying to file a BZ, bugzilla just greeter me with this:

<snip> Proxy Error

The proxy server received an invalid response from an upstream server. The proxy server could not handle the request POST /post_bug.cgi.

Reason: Error reading from remote server

Apache Server at bugzilla.redhat.com Port 443

</snip>

Right now, it is happening, again - Same error as last week:

<snip> Proxy Error

The proxy server received an invalid response from an upstream server. The proxy server could not handle the request POST /show_bug.cgi.

Reason: Error reading from remote server

Apache Server at bugzilla.redhat.com Port 443

</snip>

Ralf

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