On Thu, Sep 17, 2015 at 7:44 AM, Ian Malone <ibmalone@gmail.com> wrote:
> I entirely get the fact that everyone should always be polite and respectful
> - however, saying you're not going to fix something because your feelings
> got hurt is simply ridiculous and immature.
>

Well, past a certain point it *is* professional. If you go into many
places in this country (airports, hospitals, post offices) you'll see
a sign somewhere saying staff shouldn't be subjected to abuse. If I
have a choice of two things to work on and one involves someone who
constantly calls me an idiot or worse my decision is simplified.

I think we're talking apples and oranges here Ian... this was a case of people being ignored and
"rudeness" was used as an after the fact justification.  Not buying it.