I have a logitech mouse that has been working well for a long time. Except that every once in a while it suddenly won't scroll one line at a time and instead requires multiple turns of the wheel to move a page.
I've been putting up with this as I am able to fix it by running solaar and toggling scroll wheel resolution off then on again. Only a couple of mouse clicks.
Now it seems to have gotten worse, or I am finally tired of having to stop my workflow to fix it. It seems to be related to the mouse going to sleep during inactivity, though it is random enough so I cannot be sure.
I am on the latest fedora 34 code, and I have been seeing issue since before 32.
Any ideas where to look for a solution?
Emmett
On Mon, 2021-12-06 at 08:55 -0800, Emmett Culley wrote:
I have a logitech mouse that has been working well for a long time. Except that every once in a while it suddenly won't scroll one line at a time and instead requires multiple turns of the wheel to move a page.
I've been putting up with this as I am able to fix it by running solaar and toggling scroll wheel resolution off then on again. Only a couple of mouse clicks.
Now it seems to have gotten worse, or I am finally tired of having to stop my workflow to fix it. It seems to be related to the mouse going to sleep during inactivity, though it is random enough so I cannot be sure.
I am on the latest fedora 34 code, and I have been seeing issue since before 32.
Any ideas where to look for a solution?
Is this a wired or a wireless mouse? If it's the latter, is the battery getting low? If it's the former, have you tried switching to a different USB port?
poc
On 12/6/21 9:18 AM, Patrick O'Callaghan wrote:
On Mon, 2021-12-06 at 08:55 -0800, Emmett Culley wrote:
I have a logitech mouse that has been working well for a long time. Except that every once in a while it suddenly won't scroll one line at a time and instead requires multiple turns of the wheel to move a page.
I've been putting up with this as I am able to fix it by running solaar and toggling scroll wheel resolution off then on again. Only a couple of mouse clicks.
Now it seems to have gotten worse, or I am finally tired of having to stop my workflow to fix it. It seems to be related to the mouse going to sleep during inactivity, though it is random enough so I cannot be sure.
I am on the latest fedora 34 code, and I have been seeing issue since before 32.
Any ideas where to look for a solution?
Is this a wired or a wireless mouse? If it's the latter, is the battery getting low? If it's the former, have you tried switching to a different USB port?
poc _______________________________________________ kde mailing list -- kde@lists.fedoraproject.org To unsubscribe send an email to kde-leave@lists.fedoraproject.org Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/kde@lists.fedoraproject.org Do not reply to spam on the list, report it: https://pagure.io/fedora-infrastructure
It is a wireless mouse and the battery is new. This has been happening through at least three battery replacements.
Emmett
On 06/12/2021 17:55, Emmett Culley wrote:
Except that every once in a while it suddenly won't scroll one line at a time and instead requires multiple turns of the wheel to move a page.
This is a common Logitech mouse breakage.
Any ideas where to look for a solution?
Contact Logitech support for a replacement.
On 12/6/21 9:49 AM, Vitaly Zaitsev wrote:
On 06/12/2021 17:55, Emmett Culley wrote:
Except that every once in a while it suddenly won't scroll one line at a time and instead requires multiple turns of the wheel to move a page.
This is a common Logitech mouse breakage.
Any ideas where to look for a solution?
Contact Logitech support for a replacement.
Do you mean it is a hardware issue? I guess I should have asked about this when it first started :-)
Emmett
On 12/6/21 10:21 AM, Vitaly Zaitsev wrote:
On 06/12/2021 18:58, Emmett Culley wrote:
Do you mean it is a hardware issue?
Yes. Broken mouse wheel and LMB double clicks are the most common issues with Logitech mice.
I don't how that matches the symptoms:
The wheel always works, but sometimes fails to scroll, like it misses detecting it was turned. That does seem like a possible hardware failure, but then why does toggling the scroll resolution off then on on the Solaar dialog fix it. That makes it seem like a software issue.
But... It has been doing this for a long time and I've had the mouse long enough that replacing it would not seem out of line on age alone. I'll do that.
Thanks for your input.
Emmett
On Mon, 2021-12-06 at 11:58 -0800, Emmett Culley wrote:
On 12/6/21 10:21 AM, Vitaly Zaitsev wrote:
On 06/12/2021 18:58, Emmett Culley wrote:
Do you mean it is a hardware issue?
Yes. Broken mouse wheel and LMB double clicks are the most common issues with Logitech mice.
I don't how that matches the symptoms:
The wheel always works, but sometimes fails to scroll, like it misses detecting it was turned. That does seem like a possible hardware failure, but then why does toggling the scroll resolution off then on on the Solaar dialog fix it. That makes it seem like a software issue.
But... It has been doing this for a long time and I've had the mouse long enough that replacing it would not seem out of line on age alone. I'll do that.
You can check for mouse events using xev (on X11). I don't know if Wayland has something similar. That will show you if the scrolling is being detected.
poc
On 12/6/21 12:54 PM, Patrick O'Callaghan wrote:
On Mon, 2021-12-06 at 11:58 -0800, Emmett Culley wrote:
On 12/6/21 10:21 AM, Vitaly Zaitsev wrote:
On 06/12/2021 18:58, Emmett Culley wrote:
Do you mean it is a hardware issue?
Yes. Broken mouse wheel and LMB double clicks are the most common issues with Logitech mice.
I don't how that matches the symptoms:
The wheel always works, but sometimes fails to scroll, like it misses detecting it was turned. That does seem like a possible hardware failure, but then why does toggling the scroll resolution off then on on the Solaar dialog fix it. That makes it seem like a software issue.
But... It has been doing this for a long time and I've had the mouse long enough that replacing it would not seem out of line on age alone. I'll do that.
You can check for mouse events using xev (on X11). I don't know if Wayland has something similar. That will show you if the scrolling is being detected.
poc _______________________________________________ kde mailing list -- kde@lists.fedoraproject.org To unsubscribe send an email to kde-leave@lists.fedoraproject.org Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/kde@lists.fedoraproject.org Do not reply to spam on the list, report it: https://pagure.io/fedora-infrastructure
I replaced the mouse and have not had to toggle scrolling via solaar once since. So I believe a new mouse "fixed" my issue. I cannot believe I put up with that for multiple years, always hoping and expecting the next Fedora version would fix it.
Thanks for all your comments
Emmett
On 06/12/2021 12.58, Emmett Culley wrote:
On 12/6/21 10:21 AM, Vitaly Zaitsev wrote:
On 06/12/2021 18:58, Emmett Culley wrote:
Do you mean it is a hardware issue?
Yes. Broken mouse wheel and LMB double clicks are the most common issues with Logitech mice.
I don't how that matches the symptoms:
The wheel always works, but sometimes fails to scroll, like it misses detecting it was turned. That does seem like a possible hardware failure, but then why does toggling the scroll resolution off then on on the Solaar dialog fix it. That makes it seem like a software issue.
But... It has been doing this for a long time and I've had the mouse long enough that replacing it would not seem out of line on age alone. I'll do that.
Thanks for your input.
Emmett _______________________________________________
Since it is an old mouse, have you opened it up to check for lint/dirt inside the mouse. I have cleaned many mice where the optical encoder is full of dirt/hair on the scroll wheel. Most "work" but can be intermittent.
Also replaced many mouse switches that have failed.
Robin
On 1/6/22 11:34 PM, Robin Laing wrote:
On 06/12/2021 12.58, Emmett Culley wrote:
On 12/6/21 10:21 AM, Vitaly Zaitsev wrote:
On 06/12/2021 18:58, Emmett Culley wrote:
Do you mean it is a hardware issue?
Yes. Broken mouse wheel and LMB double clicks are the most common issues with Logitech mice.
I don't how that matches the symptoms:
The wheel always works, but sometimes fails to scroll, like it misses detecting it was turned. That does seem like a possible hardware failure, but then why does toggling the scroll resolution off then on on the Solaar dialog fix it. That makes it seem like a software issue.
But... It has been doing this for a long time and I've had the mouse long enough that replacing it would not seem out of line on age alone. I'll do that.
Thanks for your input.
Emmett _______________________________________________
Since it is an old mouse, have you opened it up to check for lint/dirt inside the mouse. I have cleaned many mice where the optical encoder is full of dirt/hair on the scroll wheel. Most "work" but can be intermittent.
Also replaced many mouse switches that have failed.
Robin _______________________________________________ kde mailing list -- kde@lists.fedoraproject.org To unsubscribe send an email to kde-leave@lists.fedoraproject.org Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/kde@lists.fedoraproject.org Do not reply to spam on the list, report it: https://pagure.io/fedora-infrastructure
Replacing the mouse did resolve my problem, with the added benefit of the new mouse having some new features. Namely scroll acceleration.
I don't believe the old mouse has a hardware issue, mostly because toggling scrolling off then on via solaar always fixed it. That and the fact that "banging" on the wheel never changed anything.
Thanks for your input.
Emmett
It's not a hardware issue -- many people have the same issue with logitech mice:
https://bugzilla.redhat.com/show_bug.cgi?id=1701322
The best workaround appears to be the one you've already discovered which is the "reset" via Solaar.
Regards, Raman
On Mon, Dec 6, 2021 at 11:55 AM Emmett Culley lst_manage@webengineer.com wrote:
I have a logitech mouse that has been working well for a long time. Except that every once in a while it suddenly won't scroll one line at a time and instead requires multiple turns of the wheel to move a page.
I've been putting up with this as I am able to fix it by running solaar and toggling scroll wheel resolution off then on again. Only a couple of mouse clicks.
Now it seems to have gotten worse, or I am finally tired of having to stop my workflow to fix it. It seems to be related to the mouse going to sleep during inactivity, though it is random enough so I cannot be sure.
I am on the latest fedora 34 code, and I have been seeing issue since before 32.
Any ideas where to look for a solution?
Emmett _______________________________________________ kde mailing list -- kde@lists.fedoraproject.org To unsubscribe send an email to kde-leave@lists.fedoraproject.org Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/kde@lists.fedoraproject.org Do not reply to spam on the list, report it: https://pagure.io/fedora-infrastructure