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--
Ben Cotton
He / Him / His
Senior Program Manager, Fedora & CentOS Stream
Red Hat
TZ=America/Indiana/Indianapolis
Hi Mindshare, Stephen, and Fedora Council,
Stephen Snow is working on creating a set of Fedora Moderation
Guidelines for community moderators:
https://pagure.io/ModeratorGuidelines/tree/master
I want to give this community work a call-out because it is
strategically important work to standardize moderation best practices in
a large, decentralized community like Fedora.
Stephen is leading good work here and it is an opportunity to
collaborate instead of starting from scratch. There is great potential
for Fedora to innovate on a new kind of First in open source community
management best practices, aligning with the Friends Foundation.
I'm resharing this conversation from #fedora-mindshare in IRC to the
Mindshare mailing list for context:
jakfrost wrote:
> Hello all, I would like to introduce myself. My name is Stephen Snow and I am involved with Fed Magazine, Silverblue, and generally in the community
>
> I have begun the start of a guidelines document on proper moderator actions
>
> Originally this document was intended for the ask.fedoraproject.org and discussion.fedoraproject.org sites to be a guide for moderators in difficult topics'
>
> the link is here https://pagure.io/ModeratorGuidelines/tree/master
> I would invite other Fedora groups to get involved so the document can become a good well rounded GP guide to moderation and community involvement
>
> @jwf suggested I introduce myself and this doc here
jwf wrote:
> jakfrost: Is there anything specific you would like feedback on? Or is there a specific topic about the guidelines it might help to discuss?
>
> It might be a good thing to bring it up in a Mindshare meeting next Wednesday.
jakfrost wrote:
> Well, really I was hoping the collective community would be able to grow the documentation around guidelines, especially for new moderators
>
> I wasn't familiar with Fedora Mindshare meetings
>
> I started it as a result of difficult moderation situations that arise around Fedora at times, and the problem is compounded when the moderators are new
>
> These are specific details though, the idea was to create a document that encompasses the core concepts of Fedora and expresses the application of moderation tasks through that lense
>
> If that helps?
>
> So to extend the reasoning, the core concepts of Fedora (First, Friends, Freedom, Features) combined with the CoC and the actual tasks of moderation would indicate the need of establishing procedures to follow
>
> With the intent of having a consistent user experience on our forums, WRT how the moderators handle topics
--
Cheers,
Justin W. Flory (he/him)
jwf.io
TZ=America/New_York
My recommended tools would be the following, both of which are used to help
with our Fedora communities.
* Reddit
- https://www.reddit.com/r/toolbox (
https://github.com/toolbox-team/reddit-moderator-toolbox)
- One of the main contributors is a Fedora contributor and RH engineer.
* Discord
- https://valkyrja.app (multiple repositories)
- All of the main contributors are Fedora contributors and RH engineers.
- Runs on Fedora Server ;)
...I do not know tools for other platforms as I'm not involved in any
communities on those.
Radka
------------------------------
*Radka Gustavsson - Janeková (she/her)*
.NET Core QE Lead, Red Hat
*radka.gustavsson(a)redhat.com <radka.gustavsson(a)redhat.com>*
IRC: radka | Freenode: Rhea
On Sat, May 23, 2020 at 2:39 PM <s40w5s(a)gmail.com> wrote:
> Thank you Justin, for giving this idea some light. Thank you Radka for
> your well formed thoughts on the topic. I wish to give back to the
> Fedora community, and this is one of my ways I can help I think.
> I like the idea of including knowledge of specific platform tools and
> their application to the metrics of moderation. The only caution I can
> think of sort of goes without saying, but is to remember the tooling
> must be evolving along with the platforms use by the community, as
> would the guidelines doc. I feel there is a need to bring the Fedora
> Core Foundations into focus upon any guideline for moderation of
> community participation. I also feel that the Fedora CoC document
> provides the etiquette framework needed to apply any moderation within
> the community. The disconnect would seem to be for some that there is
> no direct correlation between the aforementioned Core Foundations and
> Fedora CoC, and the practical application of those concepts during
> moderation. Addressing this was my reason for the start of concept,
> where it goes from here is not just in my hands, nor should it be.
> In your post on the topic Radka, you brought up a point that sometimes
> is overlooked I think, that is passion about Fedora and the community
> from within the community. On this specific topic, I think of the
> different community members and how divergent they are. This train of
> thought leads me to consider the potential for very subtle differences
> between members perceptions of their own passions on the given topic,
> including my own. I often (now) stop myself from stepping in as a
> moderator, and think twice about how to proceed, when I am quick to
> react on a given topic. Especially those I am passionate about.
> Objectivity is necessary for the role of moderation.
> So from a practical perspective, It would seem that an outline of what
> a moderator needs as far as preferred character traits should be at the
> beginning of any guideline document. Combined with the values derived
> from the Fedora CoC and the Core Foundations to produce guidelines of
> moderation. The practical use instructions on a plethora of tools for
> the moderators to use in order to log and analyse the occurance of
> moderation activities. Thoughts?
>
> Stephen
>
> On Fri, 2020-05-22 at 14:01 -0400, Justin W. Flory (he/him) wrote:
> > (moving council-discuss to BCC, easier to facilitate on Mindshare
> > list)
> >
> >
> > Thanks for re-sharing this Radka. I think this is good advice. It
> > also
> > points out an interesting tension between asynchronous platforms
> > (mailing lists, Discourse, git forge issues, etc.) and synchronous
> > platforms (IRC, Discord, Telegram, Matrix/Riot, etc.).
> >
> > Asynchronous platforms usually have better tools and facilities for
> > logging action taken, like you mentioned in your blog post.
> > Synchronous
> > platforms usually lack an automated tool by default to do these
> > things.
> >
> > I wonder if moderation guidelines might also include suggestions of
> > tools for different platforms, to help mods and admins make the right
> > choices for community management tools.
> >
> >
> > - Justin
> >
> >
> > On 5/22/20 1:10 PM, Radka Gustavsson wrote:
> > > I'm glad to see some overlap with our moderation guidelines :)
> > > https://rhea.dev/articles/2017-04/Moderation-guidelines
> > >
> > > Feel free to give it a read and a thought as well.
> > >
> > > Regards,
> > > Radka
> > >
> > > -----------------------------------------------------------------
> > > -------
> > > *Radka Gustavsson - Janeková (she/her)*
> > > .NET Core QE Lead, Red Hat
> > > *radka.gustavsson(a)redhat.com <mailto:radka.gustavsson@redhat.com>*
> > > IRC: radka | Freenode: Rhea
> > >
> > >
> > > On Fri, May 22, 2020 at 6:19 PM Justin W. Flory (he/him)
> > > <jflory7(a)gmail.com <mailto:jflory7@gmail.com>> wrote:
> > >
> > > Hi Mindshare, Stephen, and Fedora Council,
> > >
> > > Stephen Snow is working on creating a set of Fedora Moderation
> > > Guidelines for community moderators:
> > >
> > > https://pagure.io/ModeratorGuidelines/tree/master
> > >
> > > I want to give this community work a call-out because it is
> > > strategically important work to standardize moderation best
> > > practices in
> > > a large, decentralized community like Fedora.
> > >
> > > Stephen is leading good work here and it is an opportunity to
> > > collaborate instead of starting from scratch. There is great
> > > potential
> > > for Fedora to innovate on a new kind of First in open source
> > > community
> > > management best practices, aligning with the Friends
> > > Foundation.
> > >
> > > I'm resharing this conversation from #fedora-mindshare in IRC
> > > to the
> > > Mindshare mailing list for context:
> > >
> > >
> > > jakfrost wrote:
> > > > Hello all, I would like to introduce myself. My name is
> > > Stephen
> > > Snow and I am involved with Fed Magazine, Silverblue, and
> > > generally
> > > in the community
> > > >
> > > > I have begun the start of a guidelines document on proper
> > > moderator actions
> > > >
> > > > Originally this document was intended for the
> > > ask.fedoraproject.org <http://ask.fedoraproject.org> and
> > > discussion.fedoraproject.org <
> > > http://discussion.fedoraproject.org>
> > > sites to be a guide for moderators in difficult topics'
> > > >
> > > > the link is here
> > > https://pagure.io/ModeratorGuidelines/tree/master
> > >
> > > > I would invite other Fedora groups to get involved so the
> > > document
> > > can become a good well rounded GP guide to moderation and
> > > community
> > > involvement
> > > >
> > > > @jwf suggested I introduce myself and this doc here
> > >
> > > jwf wrote:
> > > > jakfrost: Is there anything specific you would like feedback
> > > on?
> > > Or is there a specific topic about the guidelines it might help
> > > to
> > > discuss?
> > > >
> > > > It might be a good thing to bring it up in a Mindshare
> > > meeting
> > > next Wednesday.
> > >
> > >
> > > jakfrost wrote:
> > > > Well, really I was hoping the collective community would be
> > > able
> > > to grow the documentation around guidelines, especially for new
> > > moderators
> > > >
> > > > I wasn't familiar with Fedora Mindshare meetings
> > > >
> > > > I started it as a result of difficult moderation situations
> > > that
> > > arise around Fedora at times, and the problem is compounded
> > > when the
> > > moderators are new
> > > >
> > > > These are specific details though, the idea was to create a
> > > document that encompasses the core concepts of Fedora and
> > > expresses
> > > the application of moderation tasks through that lense
> > > >
> > > > If that helps?
> > > >
> > > > So to extend the reasoning, the core concepts of Fedora
> > > (First,
> > > Friends, Freedom, Features) combined with the CoC and the
> > > actual
> > > tasks of moderation would indicate the need of establishing
> > > procedures to follow
> > > >
> > > > With the intent of having a consistent user experience on our
> > > forums, WRT how the moderators handle topics
> > > --
> > > Cheers,
> > > Justin W. Flory (he/him)
> > > jwf.io <http://jwf.io>
> > > TZ=America/New_York
> > >
> > > _______________________________________________
> > > Mindshare mailing list -- mindshare(a)lists.fedoraproject.org
> > > <mailto:mindshare@lists.fedoraproject.org>
> > > To unsubscribe send an email to
> > > mindshare-leave(a)lists.fedoraproject.org
> > > <mailto:mindshare-leave@lists.fedoraproject.org>
> > > Fedora Code of Conduct:
> > > https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> > > List Guidelines:
> > > https://fedoraproject.org/wiki/Mailing_list_guidelines
> > > List Archives:
> > >
> > >
> https://lists.fedoraproject.org/archives/list/mindshare@lists.fedoraproject…
> > >
> > >
> > > _______________________________________________
> > > council-discuss mailing list --
> > > council-discuss(a)lists.fedoraproject.org
> > > To unsubscribe send an email to
> > > council-discuss-leave(a)lists.fedoraproject.org
> > > Fedora Code of Conduct:
> > > https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> > > List Guidelines:
> > > https://fedoraproject.org/wiki/Mailing_list_guidelines
> > > List Archives:
> > >
> https://lists.fedoraproject.org/archives/list/council-discuss@lists.fedorap…
> > >
>
>
Hi Onyeibo,
On 5/23/20 4:46 AM, onyeibo(a)schemefusion.com wrote:
> First off, if mentoring was the issue with Ambassador Programme then the
> Join SIG seems to be addressing that --although it might be helpful to
> find out what went wrong with the Ambassador's Mentor programme.
In the 2010's, Ambassador mentorship focused first on events. Sometimes
mentors guided for other things in Fedora.
Today, the Join SIG focuses on general mentorship. The Join SIG can
provide mentorship and guidance on planning events as an Advocate. They
also provide mentorship on Fedora packaging as a Fedora Packager. The
Join SIG might also point someone to translation or localization.
So, Ambassador mentorship and Join SIG mentorship are similar, but still
unique. The Join SIG wasn't meant to replace Ambassadors. It was meant
to provide general mentorship for anyone who wants to contribute to
Fedora. This could be event organizing or something else.
> I tend to think being an Ambassador is much more than the mentoring
> process. It is mostly what happens after being mentored or after you Join.
I agree!
> How is the Join SIG managing the following?:
> 1. Event Planning
> 2. Fedora Representation in Events
> 3. Event Reporting
> 4. Fedora Representation in Local or Regional areas
Join SIG does not manage these things. This is what the Mindshare
Committee manages (at least since 2018).
I want to call out two things:
1. Fedora Advocates
2. Marie Nordin's proposal for future of Ambassadors
First: In the last two years, Mindshare Committee tried to improve event
organizing process. This is done through the Advocate program, managed
by Mindshare Committee. I see this process working well for folks who
use it. But I don't think we have done great at getting the word out:
https://docs.fedoraproject.org/en-US/mindshare-committee/advocate/
Second: Marie Nordin (riecatnor) wrote a proposal for "Digital
Ambassadors" and "Event Advocates". It is still under discussion but I
encourage others to share their feedback on this proposal:
https://pagure.io/mindshare/issue/145#comment-653606
I like this path forward so far, but still thinking on it.
--
Cheers,
Justin W. Flory (he/him)
jwf.io
TZ=America/New_York
Beginning today through 19 May, you may nominate candidates for the 1 open
seat on the Fedora Mindshare Committee.
To nominate yourself (or others, if you check with them first), visit:
https://fedoraproject.org/wiki/Mindshare/Nominations
The Fedora Council is currently selecting the questions for the interview
questionnaire, which will be finalized before the beginning of the
interview period. For more information, see the Community Blog post:
https://communityblog.fedoraproject.org/fedora-32-elections-nominations-now…
--
Ben Cotton
He / Him / His
Senior Program Manager, Fedora & CentOS Stream
Red Hat
TZ=America/Indiana/Indianapolis