Treat your clients with charming top quality service and personalized attitude
in cozy atmosphere of hotel Phoenix in Zagreb!
We are 4 **** hotel and we know that The
quality of service in hotel industry is an important factor of successful
business. Our always bright and smiling
staff is extremely friendly and professional, with an aim to
satisfy every wish of our guests,
understanding and individual attention is given to each
one.
From A to Z we are very proud for:
Availability |
Product or
service is easily available
|
Behaviour |
Kindness,
good manners and care of the personnel towards clients
|
Communication |
Clients
receive information on all products and services in the language they can
understand
|
Duration |
Performance,
service result or product last longer
|
Effects |
Product or
service produces the expected effect
of satisfaction
|
Engagement |
The personnel
shows understanding and gives individual attention to each client
|
Expertise |
The
personnel has the necessary knowledge and skills to produce and provide
services
|
Guarantee |
The personnel is polite, kind
and educated
|
Humanity |
Product or
service are provided so as to preserve dignity and self-respect of the client
|
Reliability |
Capability
to sell products or provide services in a discreet and reliable manner
|
Responsibility |
Definite
duration of product sale or providing of services
|
Safety |
Product or
service are provided in the safest possible way, without any kind of risk or
danger
|
Standard |
Products and services are up to
the standard
|
Zodiac |
We are perfectly suitable for all zodiac signs! |
That all of the above is truth You can see from
the reviews of our clients:
"Very modern hotel
in a great location, the beds are extremely comfortable for sleeping. Excellent
breakfast, free internet ... Staff polite and professional, definitely a place
that I will recommend to my friends."
"This hotel is
really nice. New furniture and great wellness, Location is great if you are
with your car. The breakfast is really good. The wellness is very highly
maintained. I highly recommend this hotel!" | 
