Hi Pagure Community,

During a recent office hours on IRC, I was asked, actually reminded,
that the analysis of Pagure had yet to be sent. My apologies for this
and thank you Defolos for the reminder :) and for holding me
accountable! The below text was lifted from an internal google
document used by CPE management and above, when discussing what
gitforge option to pursue, and copied to this hackmd file for
convenience for readers who are using terminals, etc to consume.


I hope this email serves an information sharing purpose and even
possibly a roadmap of sorts of improvements that I have no doubt are
either being actively worked on or could be developed in Pagure,  and
I look forward to the good conversations this may generate.




# GitForge Decision Considerations

Recently, the Community Platform Engineering (CPE) team who look after
both the Fedora and CentOS Communities ran an analysis on what their
future Gitforge needs would look like. As part of that, we analysed
Pagure and in our follow on discussions we promised to feed back into
the Pagure community the gaps as we saw them which played a part in
our decision making process. The text below can be ported to various
issues, just let us know the most appropriate location and we are
happy to offer our assistance in fleshing these out. Please note that
this is a requirements driven view of the capabilities of Pagure and
is not a slight at the work the community and indeed the CPE team have
put into this project over the years. We deeply appreciate the efforts
of all contributors and we hope that this mail is insightful and helps
to build a strong Pagure.

## Technical Recommendations:

A number of technical requirements that Pagure would need to consider
to meet some of our requirements are as follows:

### Additional Single Sign On (SSO) Integration

The CPE team work closely with the RHEL, CentOS and Fedora projects
and the ability to have a workflow within the gitforge means a need
for SSO integration with those systems is a key need.

### Reliability & Performance

Some projects that host Pagure and wish to operate on a high uptime
backed by a Service Level Agreement (SLA) --  where uptime is measured
in the 99.9% bracket -- are unable to do so without additional
considerations already present within the Pagure project. Currently
all CPE can offer are general Service Level Expectations (SLE). To
enable an SLA, it’s partly additional resourcing to help ensure uptime
but a huge investment is required in API monitoring to spot a problem
and try and resolve it prior to an issue taking the service off the
air. Pagure needs extensive work on API monitoring to improve the
ability to transition this from an towards a viable SLA model. Right
now there are 6 Nagios checks running on Pagure which the CPE team
have created. SLA levels are in the thousands of Nagios Checks (>10k
in many cases) to help us understand where improvements need to go and
what is causing issues. Pagure is resource heavy and numerous tickets
have noted the sluggishness of Pagure (multiple reported issues on PR
creation and searching). To solve issues like this, we need
observability and even then the route fix might be re architecture of
core components to leverage more redundancy and create a means for
resiliency whereby individual failures will not take down the entire
service. That deep level of architectural analysis would be highly
recommended and if CPE can help we are more than happy to offer our
expertise.

### Team Collaboration Features

Pagure is lacking several key features in team collaboration:
 inline images in PRs
a full suite of PR comments [1]

features to allow richer reviews on PRs
the ability to collaborate on project planning capabilities (Kanban
boards) including linking of issues through to PRs.

The ability to infer stats from your codebase and insights for improvements.
The ability to migrate issues easily between projects.
The ability to rename or move projects between namespaces.
The ability to edit tags[1,2]

on issues and the ability to cleanup
forks through the API.

 The ability to allow for a better granularity of which events are
sent on the webhook to facilitate integration with other applications
collaboration of apps through webhooks. While a webhook functionality
exists, this is all or nothing approach, whereby every event triggers
the hook or none do.

In short, the day to day working of a team and collaboration within a
project is right now not optimal

### Accessibility and User Interface(UI)/User Experience (UX):

Pagure has multiple accessibility compliance issues. While some of
these issues are easy fixes, many obvious issues relate to style and
theming. The overall UX has a number of issues which need a modern
refresh to make the system more amenable to new users of a Git Forge
or those familiar with other forge UIs who might struggle with
concepts like merging and conflicts [1,2].

Discovery of projects or
issues is difficult [3]

which hampers attempts at drive by
contributors to discover and partake. Attracting and lowering the
barrier for new users and particularly those who do not have a strong
background in the usage of git was a focal point of several
requirements.

### Workflow Integrations

Pagure has integrations with other standalone services to help
facilitate workflow integrations and general Continuous Integration
(CI)/ Continuous Deployment (CD) capabilities. While the integrations
are positive, it blooms the scope of responsibility, as addressing
Pagure means by extension addressing the individual components that
help to plug feature gaps within Pagure. This extends our SLA coverage
by an order of magnitude. Additional considerations here are the all
or nothing nature of the webhooks which makes integrations with other
tooling more problematic (e.g. automatic build triggers)







Take care everyone and have a lovely weekend,
Aoife

--
Aoife Moloney
Product Owner
Community Platform Engineering Team
Red Hat EMEA
Communications House
Cork Road
Waterford
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