I'm struggling to get access to my account on ask.fedoraproject.org.  It looks like the authentication I use isn't being accepted.  My account username is 'cobra' and my login credentials uses a startssl.com certificate using the login url of 'https://cobra.startssl.com.

I have used this for a couple of months or so without any problem, but now when I try it, I get this message:

at the top of the screen after authenticating with my certificate provider.

Could there be some handshake going wrong here?  I signed up again with my Google credentials and the username 'Cobra', but it's not my old account.

Is there any way you can help?  This is the only login mechanism I have on my account - if this can be fixed, then I think it might be good to add some extra ones...

Thanks for any help you can give here.

Neil.