[389-users] using PWM with 389 DS

I was wondering if anyone here has integrated PWM into your 389 DS and might be able to help me out. We want to use PWM just for allowing users to change their passwords. I followed the documentation that is here https://docs.google.com/document/d/1I9u1xaVrIOTFj8Le7uzCM5zGqrODCi9Udo2gG... to add the users and aci's that PWM needs, following the directions in the doc (except that I had to change from replace to add to the aci section or it wiped out our existing acis). Following this doc, I added users pwmproxy and pwmtest to People,mycompany,com Using PWM, I can access the pwmproxy and pwmtest users at the People level and change their passwords. I can also add additional test/generic users at this level (People, mycompany, com)and access those using pwm. But if I try to access any of our existing users IDs that are below People, i.e. internal,people,company,com external,people,company,com PWM says it can't find those users. Any thoughts on what else I might need to do to get to those users? thanks EJ