[Fedora Infrastructure] #3591: Cannot file new bugs to packages using the packages web app

#3591: Cannot file new bugs to packages using the packages web app --------------------------+----------------------------- Reporter: ankursinha | Owner: webmaster Type: bug | Status: new Priority: major | Milestone: HANDWAVY-FUTURE Component: Web Content | Version: Severity: Normal | Keywords: Blocked By: | Blocking: --------------------------+----------------------------- = bug description = I've been trying to use the packages web app at bugz.fedoraproject.org/<packagename>;. I tried bugz.fedoraproject.org/NetworkManager for example. It kept trying to retrieve data and repeatedly kept failing with "Error loading data for this element" when I clicked on "Bugs". Since the error greys out the "File a bug at fedora" link too, I cannot use this page to head to the bugzilla template for NM :( I've refreshed repeatedly, and now the lower half shows a bug list. However, the upper half has kept failing with the error, and the "file bug link" is still greyed out (Screenshot attached). = fix recommendation = I realize that the idea behind the design is to ensure people look at the buglist before filing a bug, but in the case of these errors, it's unusable. Also bugzilla does give a list of related bugs now, as you type in your summary. Is it possible to decouple the retrieval and the "file a bug" links, or ensure that it doesn't fail so frequently? Thanks, Ankur PS: I'll file these bugs at the fedoracommunity trac once it's been cleaned up etc :) -- Ticket URL: <https://fedorahosted.org/fedora-infrastructure/ticket/3591> Fedora Infrastructure <http://fedoraproject.org/wiki/Infrastructure> Fedora Infrastructure Project for Bugs, feature requests and access to our source code.