susmit shannigrahi wrote: What you are actually looking for is a Request Tracker / RT whereby folks can write in to an e-mail ID to generate a request ticket and those who are willing to take it would accept the ticket and once they have dropped the media into courier, resolve the ticket. Everybody can e-mail to a given address, so barrier to request a media is lower than expecting people to use a trac to create ticket -- http://www.gutenberg.net - Fine literature digitally re-published http://www.plos.org - Public Library of Science http://www.creativecommons.org - Flexible copyright for creative work