I don't think I've ever read the comments on any of the articles but I tend to be
more for allowing comments as long as they aren't harassing other users/authors and or
spreading mis information. If the post is accurate and contributes to the
conversation/article that sounds good to me. On the other hand I tend to think more that
comments that ONLY say "Don't ask xyz here without an answer or a
redurection" do not contribute at all and would probably hit any personal filter I
would set long before a question would.
Just my personal view as a new person to the group and what I think would help foster a
more welcoming and better community
On May 16, 2020 2:42:05 PM CDT, Gregory Bartholomew
<gregory.lee.bartholomew(a)gmail.com> wrote:
I've been randomly checking the magazine's dashboard and
approving comments
as part of my editor duties, but I saw one from Paul that has me wondering
if maybe I should be rejecting more of them.
Paul said something to the effect of "this isn't a support forum". And that
makes sense to me -- we don't necessarily want all the problems advertised
on the magazine. At the same time though, I have rejected some comments
just because they were low information, excessively critical/negative, and
repeated what had already been stated (in a better way) by others. But then
the commenter sent another comment complaining/asking why his/her comment
had been rejected. I think Red Hat's motto is "be open", so I'm not
quite
sure how to handle some of these situations.
I think it would be a nice feature if there were an option to have the
rejection message say something like "Please direct support-related posts
to
https://discussion.fedoraproject.org/". Maybe such a feature exists and
I'm not aware of it?
Just tying to make sure that I am handling this part of the job properly.
Thanks.
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