On Thu, Nov 20, 2008 at 12:23:42AM +0300, Peter Lemenkov wrote:
2008/11/19, Bill Nottingham notting@redhat.com:
Because it's not a one-way communication (at least, not if you want it to be effective.)
I think you misundestood something. If order to effectively hunt issues, we definitely need HUGE number of bugreports (remember Necrosoft's "Send crash dump" utility). That definitely means one-way communication. I'm insisting - one-way communication (e.g. user will send bugreport to invisible-to-him blackhole, w/o answer, with some handy tool).
Utterly useless. I already have a HUGE number of bug reports. The problem is that 90% of them are essentially useless when first reported. It requires several back/forth interactions between myself & the bug reporter to get enough information to diagnose & resolve the problem. If we create a system where we bombard maintainers with bugreports & no scope for user interaction they'll end up directly in /dev/null, and further discourage maintainers from addressing even bugs with enough info.
Daniel