May be worth reaching out here to see if the new UIs will meet the
customers conerns.
-- bk
-------- Original Message --------
Subject: Re: [Se] Using Satellite for Subscription Management
Date: Fri, 21 Oct 2011 08:58:58 +0200
From: Herve Lemaitre <hlemaitr(a)redhat.com>
Organization: Red Hat
To: Brian Likosar <liko(a)redhat.com>
CC: se-list <se(a)redhat.com>, sme-sysmgt <sme-sysmgt(a)redhat.com>
On Thu, 2011-10-20 at 15:39 -0500, Brian Likosar wrote:
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I've had two customers this week ask me about leveraging Satellite for
Subscription Management. How do you answer that concern? The big
challenge is the fact that our virtualization pricing ends up providing
them with seemingly more subscriptions than they actually have (a sub to
an IFL of RHEL for System z, for example, gives them 1000 subs in the
summary page).
All thoughts/suggestions are appreciated.
hi Brian
I have 2 large customers doing that ... with pain for them and for
me :-)
1st of all , I made them aware that Satellite is a technical tool
mainly, so not designed for administrative management of subscription.
It gives a technical translation of what a subscription is.
I brief them to continue to use a mix of RHN information (now CSP) and
Satellite information to get a view on how subs are used.
in CSP they know what they bought and related timeframe.
in Satellite,
- 1st, I explained how translation between subs and sat entitlement is
or was done :
RHEL AP -> cluster entitlement
-> unlimited VM = 100 ent's / 1 + 100 ent's (phy/flex)
RHEL -> 4 entitlements / 1 + 4 entitlements (py/flex)
What is flex (if there)
RHEL for VMware -> 4 entitlements
RHEL AP for VMware -> 10 entitlements
....
I have an explanation how all this appears in Sat certificate. It is
relatively easy to indeed derive "Satellite Entitlements" from
"Purchased usbscription" ..... but the reverse calculation "satellite
entitlements" -> "purchased subscription" is probably impossible to
do ...
- use spacewalk-report inventory to get the list of machines with all
info
- use spacewalk-report entitlements to see consumed / free entitlments
Then it depends on the case and what the customer wants to have as
information.
In the old RHEL subscription model (rhel /rhel AP based), I wrote a
script to analyze the content of the CSV file generated by the inventory
report , and derive , based on geography information (present in the sat
orgs) , the number of AS/ES type of RHEL.
| FR_ | BE_ | DE_ | UK_ | CZ_ | NADC | ...
|AS ES |AS ES |AS ES |AS ES |AS ES |AS ES |
|16 384 |52 469 |138 405 |45 348 |0 11 |90 234 |
|6 15 |2 13 |0 5 |9 41 |0 0 |0 3 |rhel3
|0 1 |0 1 |0 0 |0 4 |0 0 |3 1 |prov module
|0 1 |0 0 |0 0 |0 4 |0 0 |0 1 |proxies
Total RHEL3 | 94
Total Prov modules | 11
| Total Proxies | 7
In the new business model, I am more at a loss - as I know we are not
able to easily differentiate 1-4-Unlimit Virtual guests easily from phy
instances (when on vmware) nor match the nber of physical sockets. So
very hard to match the purchased stuff vs the used/deployed stuff....
Fragmented information is all what Satellite can give (entitlement
consumption with report entitlements option.).
There are 2 BZs related to enhance our report capabilities with regards
to the new model .
and right also, one of the customer is pissed off by the lack of
administrative readable view for a non technical guy , in satellite
webui ...
hth
Herve'
- --
Brian Likosar, RHCA, RHCVA, RHCDS +1.224.627.8238 mobile
Principal Solutions Architect liko(a)redhat.com
Global Services Red Hat, Inc.
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+1.312.660.3522 office Chicago, IL 60606
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