Triaging RH Bugzilla and forwarding bugs upstream (Was: F24, small backward steps)

RC> IMO, it should be mandatory for Fedora maintainers to look into RH RC> Bugzilla, because that's the product they are "maintaining" and what RC> users are using. I disagree in general; when the bug volume exceeds a certain amount bugzilla basically becomes useless. However, it would be really nice if _someone_ looked at RH bugzilla for those packages and did something with them. We used to have "bugzappers". What we really need is someone to do triage and to forward bugs on to upstream when appropriate. This obviously requires volunteers. I think this is an excellent job for someone who wants to help out. Does Gnome have documentation on performing bug triage like our kernel team does? https://fedoraproject.org/wiki/KernelBugTriage All volunteers would really need is accounts at the upstream trackers, the will to search for duplicate bugs there, and some basic knowledge of when to ask for more information and how to properly select components upstream. I would imagine that a large number of the bugs that are filed are duplicates of existing bugs anyway. Note that I sadly don't have any free time to actually help with this. I've tried to do kernel bug triage, and it's very, very difficult and time consuming. But that's the kernel; I would hope that just sorting out Gnome bugs wouldn't be quite so bad. - J<