On Thu, 1 Jul 2004 09:45:14 -0400, Erik LaBianca wrote:
> ...and if only bugzilla could be avoided for the submission
process, and
> replaced by a more comprehensive system, it would help a lot. Or maybe
> just customize it enough to make it unrecognizable? ;-)
>
Is there any sort of system out there that's already written and comes
even close to doing what is needed? The fact is that learning bugzilla
was daunting for me as a new user, but given the alternatives I must say
it works quite well.
I do know that writing a complete custom app to handle the workflow
would be a pretty significant project to do correctly. Theres no point
in doing it half-ass, as bugzilla at least allows a lot of flexibility.
And don't forget ACLs and other bells'n'whistles which are implemented in
Red Hat's bugzilla version, so e.g. you can hide security related tickets.