On Tue, 2004-07-27 at 08:47, Hoyt wrote:
On Tuesday 27 July 2004 03:42 am, Telsa Gwynne wrote:
> We get this sort of thing on the Gnome docs list. But not nearly
> as often. I don't know why it happens so often here.
That's why I suggested asking the people how it was that they came to _this_
mail list.
I had a similar problem at my business, receiving ever-increasing phone calls
intended for a neighboring business with a similar name. At first, we just
assumed that it was name confusion, but when I asked these people how they
came upon my number, we were able to determine that an error in Verizon's
listing for 411 calls listed my number under my neighbors name. Without
asking, the problem would never have been solved.
Following up on this theory, I looked around for an obvious
configuration or information bug at
fedora.redhat.com and
www.redhat.com/mailman/listinfo/fedora-docs-list, and nothing jumps out
as a reason people would be lead to this list for generic questions.
For example, I looked to see if there was anywhere that fedora-docs-list
was described other than "participants of the Docs Project", and I
didn't find anything.
Next time we get such a question we'll have to ask how they found this
list for their answer.
--
Karsten Wade, RHCE, Tech Writer
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