On 06/09/2016 11:44 AM, peterlesterhuis(a)tiscali.nl wrote:
> On 06/09/2016 10:17 AM, peterlesterhuis(a)tiscali.nl wrote:
>
> May you please share 2 things:
>
>
> 1) thunderbird --version
Thunderbird 45.1.0
> 2) pasted or linked (fpaste works) of Menu > About
> Thunderbird|Beta|Earlybird >> Troubleshooting info
Here is the Troubleshooting info:
Application Basics
Name: Thunderbird
Version: 45.1.0
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101
Thunderbird/45.1.0
Profile Directory: Open Directory
(Local drive)
Application Build ID: 20160518183938
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) pop3.telfort.nl:143, plain, passwordCleartext
OUTGOING: , smtp.telfortglasvezel.nl:25, plain, none, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports
Extensions
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 45.1.0
gfx.blacklist.suggested-driver-version: <NOT Gallium>
gfx.crash-guard.glcontext.appVersion: 45.1.0
gfx.crash-guard.glcontext.deviceID: Gallium 0.4 on AMD CEDAR (DRM 2.43.0, LLVM
3.7.0)
gfx.crash-guard.glcontext.driverVersion: 3.0 Mesa 11.1.0 (git-525f3c2)
gfx.crash-guard.status.glcontext: 1
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: cc675d09-bfb1-418a-93b6-20e0cae7946
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1465474768
places.history.expiration.transient_current_max_pages: 103599
places.history.expiration.transient_optimal_database_size: 165902416
plugin.importedState: true
plugin.state.flash: 0
print.print_bgcolor: false
print.print_bgimages: false
print.print_colorspace: default
print.print_downloadfonts: false
print.print_duplex: 1
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 279.40
print.print_paper_name: na_letter
print.print_paper_size_type: 1
print.print_paper_size_unit: 1
print.print_paper_width: 215.90
print.print_plex_name: default
print.print_printer: Photosmart-C309a-series
print.print_resolution_name: default
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 56
print.print_unwriteable_margin_left: 25
print.print_unwriteable_margin_right: 25
print.print_unwriteable_margin_top: 25
print.printer_Photosmart-C309a-series.print_bgcolor: false
print.printer_Photosmart-C309a-series.print_bgimages: false
print.printer_Photosmart-C309a-series.print_colorspace: default
print.printer_Photosmart-C309a-series.print_command: lpr
${MOZ_PRINTER_NAME:+-P"$MOZ_PRINTER_NAME"}
print.printer_Photosmart-C309a-series.print_downloadfonts: false
print.printer_Photosmart-C309a-series.print_edge_bottom: 0
print.printer_Photosmart-C309a-series.print_edge_left: 0
print.printer_Photosmart-C309a-series.print_edge_right: 0
print.printer_Photosmart-C309a-series.print_edge_top: 0
print.printer_Photosmart-C309a-series.print_evenpages: true
print.printer_Photosmart-C309a-series.print_footercenter:
print.printer_Photosmart-C309a-series.print_footerleft: &PT
print.printer_Photosmart-C309a-series.print_footerright: &D
print.printer_Photosmart-C309a-series.print_headercenter:
print.printer_Photosmart-C309a-series.print_headerleft: &T
print.printer_Photosmart-C309a-series.print_headerright: &U
print.printer_Photosmart-C309a-series.print_in_color: true
print.printer_Photosmart-C309a-series.print_margin_bottom: 0.5
print.printer_Photosmart-C309a-series.print_margin_left: 0.5
print.printer_Photosmart-C309a-series.print_margin_right: 0.5
print.printer_Photosmart-C309a-series.print_margin_top: 0.5
print.printer_Photosmart-C309a-series.print_oddpages: true
print.printer_Photosmart-C309a-series.print_orientation: 0
print.printer_Photosmart-C309a-series.print_pagedelay: 500
print.printer_Photosmart-C309a-series.print_paper_data: 0
print.printer_Photosmart-C309a-series.print_paper_height: 279.40
print.printer_Photosmart-C309a-series.print_paper_name: na_letter
print.printer_Photosmart-C309a-series.print_paper_size_type: 1
print.printer_Photosmart-C309a-series.print_paper_size_unit: 1
print.printer_Photosmart-C309a-series.print_paper_width: 215.90
print.printer_Photosmart-C309a-series.print_plex_name: default
print.printer_Photosmart-C309a-series.print_resolution_name: default
print.printer_Photosmart-C309a-series.print_reversed: false
print.printer_Photosmart-C309a-series.print_scaling: 1.00
print.printer_Photosmart-C309a-series.print_shrink_to_fit: true
print.printer_Photosmart-C309a-series.print_to_file: false
print.printer_Photosmart-C309a-series.print_unwriteable_margin_bottom: 56
print.printer_Photosmart-C309a-series.print_unwriteable_margin_left: 25
print.printer_Photosmart-C309a-series.print_unwriteable_margin_right: 25
print.printer_Photosmart-C309a-series.print_unwriteable_margin_top: 25
print.tmp.printerfeatures.Photosmart-C309a-series.can_change_colorspace: false
print.tmp.printerfeatures.Photosmart-C309a-series.can_change_downloadfonts: false
print.tmp.printerfeatures.Photosmart-C309a-series.can_change_jobtitle: false
print.tmp.printerfeatures.Photosmart-C309a-series.can_change_num_copies: true
print.tmp.printerfeatures.Photosmart-C309a-series.can_change_orientation: true
print.tmp.printerfeatures.Photosmart-C309a-series.can_change_paper_size: true
print.tmp.printerfeatures.Photosmart-C309a-series.can_change_plex: false
print.tmp.printerfeatures.Photosmart-C309a-series.can_change_printincolor: true
print.tmp.printerfeatures.Photosmart-C309a-series.can_change_resolution: false
print.tmp.printerfeatures.Photosmart-C309a-series.can_change_spoolercommand: false
print.tmp.printerfeatures.Photosmart-C309a-series.colorspace.0.name: default
print.tmp.printerfeatures.Photosmart-C309a-series.colorspace.count: 1
print.tmp.printerfeatures.Photosmart-C309a-series.has_special_printerfeatures:
true
print.tmp.printerfeatures.Photosmart-C309a-series.orientation.0.name: portrait
print.tmp.printerfeatures.Photosmart-C309a-series.orientation.1.name: landscape
print.tmp.printerfeatures.Photosmart-C309a-series.orientation.count: 2
print.tmp.printerfeatures.Photosmart-C309a-series.paper.0.height_mm: 210
print.tmp.printerfeatures.Photosmart-C309a-series.paper.0.is_inch: false
print.tmp.printerfeatures.Photosmart-C309a-series.paper.0.name: A5
print.tmp.printerfeatures.Photosmart-C309a-series.paper.0.width_mm: 148
print.tmp.printerfeatures.Photosmart-C309a-series.paper.1.height_mm: 297
print.tmp.printerfeatures.Photosmart-C309a-series.paper.1.is_inch: false
print.tmp.printerfeatures.Photosmart-C309a-series.paper.1.name: A4
print.tmp.printerfeatures.Photosmart-C309a-series.paper.1.width_mm: 210
print.tmp.printerfeatures.Photosmart-C309a-series.paper.2.height_mm: 420
print.tmp.printerfeatures.Photosmart-C309a-series.paper.2.is_inch: false
print.tmp.printerfeatures.Photosmart-C309a-series.paper.2.name: A3
print.tmp.printerfeatures.Photosmart-C309a-series.paper.2.width_mm: 297
print.tmp.printerfeatures.Photosmart-C309a-series.paper.3.height_mm: 279
print.tmp.printerfeatures.Photosmart-C309a-series.paper.3.is_inch: true
print.tmp.printerfeatures.Photosmart-C309a-series.paper.3.name: Letter
print.tmp.printerfeatures.Photosmart-C309a-series.paper.3.width_mm: 215
print.tmp.printerfeatures.Photosmart-C309a-series.paper.4.height_mm: 355
print.tmp.printerfeatures.Photosmart-C309a-series.paper.4.is_inch: true
print.tmp.printerfeatures.Photosmart-C309a-series.paper.4.name: Legal
print.tmp.printerfeatures.Photosmart-C309a-series.paper.4.width_mm: 215
print.tmp.printerfeatures.Photosmart-C309a-series.paper.5.height_mm: 431
print.tmp.printerfeatures.Photosmart-C309a-series.paper.5.is_inch: true
print.tmp.printerfeatures.Photosmart-C309a-series.paper.5.name: Tabloid
print.tmp.printerfeatures.Photosmart-C309a-series.paper.5.width_mm: 279
print.tmp.printerfeatures.Photosmart-C309a-series.paper.6.height_mm: 254
print.tmp.printerfeatures.Photosmart-C309a-series.paper.6.is_inch: true
print.tmp.printerfeatures.Photosmart-C309a-series.paper.6.name: Executive
print.tmp.printerfeatures.Photosmart-C309a-series.paper.6.width_mm: 190
print.tmp.printerfeatures.Photosmart-C309a-series.paper.count: 7
print.tmp.printerfeatures.Photosmart-C309a-series.plex.0.name: default
print.tmp.printerfeatures.Photosmart-C309a-series.plex.count: 1
print.tmp.printerfeatures.Photosmart-C309a-series.resolution.0.name: default
print.tmp.printerfeatures.Photosmart-C309a-series.resolution.count: 1
print.tmp.printerfeatures.Photosmart-C309a-series.supports_colorspace_change:
false
print.tmp.printerfeatures.Photosmart-C309a-series.supports_downloadfonts_change:
false
print.tmp.printerfeatures.Photosmart-C309a-series.supports_jobtitle_change: false
print.tmp.printerfeatures.Photosmart-C309a-series.supports_orientation_change:
true
print.tmp.printerfeatures.Photosmart-C309a-series.supports_paper_size_change: true
print.tmp.printerfeatures.Photosmart-C309a-series.supports_plex_change: false
print.tmp.printerfeatures.Photosmart-C309a-series.supports_printincolor_change:
true
print.tmp.printerfeatures.Photosmart-C309a-series.supports_resolution_change:
false
print.tmp.printerfeatures.Photosmart-C309a-series.supports_spoolercommand_change:
false
print.tmp.printerfeatures.PostScript/default.can_change_colorspace: false
print.tmp.printerfeatures.PostScript/default.can_change_downloadfonts: false
print.tmp.printerfeatures.PostScript/default.can_change_jobtitle: false
print.tmp.printerfeatures.PostScript/default.can_change_num_copies: true
print.tmp.printerfeatures.PostScript/default.can_change_orientation: true
print.tmp.printerfeatures.PostScript/default.can_change_paper_size: true
print.tmp.printerfeatures.PostScript/default.can_change_plex: false
print.tmp.printerfeatures.PostScript/default.can_change_printincolor: true
print.tmp.printerfeatures.PostScript/default.can_change_resolution: false
print.tmp.printerfeatures.PostScript/default.can_change_spoolercommand: true
print.tmp.printerfeatures.PostScript/default.colorspace.0.name: default
print.tmp.printerfeatures.PostScript/default.colorspace.count: 1
print.tmp.printerfeatures.PostScript/default.has_special_printerfeatures: true
print.tmp.printerfeatures.PostScript/default.orientation.0.name: portrait
print.tmp.printerfeatures.PostScript/default.orientation.1.name: landscape
print.tmp.printerfeatures.PostScript/default.orientation.count: 2
print.tmp.printerfeatures.PostScript/default.paper.0.height_mm: 210
print.tmp.printerfeatures.PostScript/default.paper.0.is_inch: false
print.tmp.printerfeatures.PostScript/default.paper.0.name: A5
print.tmp.printerfeatures.PostScript/default.paper.0.width_mm: 148
print.tmp.printerfeatures.PostScript/default.paper.1.height_mm: 297
print.tmp.printerfeatures.PostScript/default.paper.1.is_inch: false
print.tmp.printerfeatures.PostScript/default.paper.1.name: A4
print.tmp.printerfeatures.PostScript/default.paper.1.width_mm: 210
print.tmp.printerfeatures.PostScript/default.paper.2.height_mm: 420
print.tmp.printerfeatures.PostScript/default.paper.2.is_inch: false
print.tmp.printerfeatures.PostScript/default.paper.2.name: A3
print.tmp.printerfeatures.PostScript/default.paper.2.width_mm: 297
print.tmp.printerfeatures.PostScript/default.paper.3.height_mm: 279
print.tmp.printerfeatures.PostScript/default.paper.3.is_inch: true
print.tmp.printerfeatures.PostScript/default.paper.3.name: Letter
print.tmp.printerfeatures.PostScript/default.paper.3.width_mm: 215
print.tmp.printerfeatures.PostScript/default.paper.4.height_mm: 355
print.tmp.printerfeatures.PostScript/default.paper.4.is_inch: true
print.tmp.printerfeatures.PostScript/default.paper.4.name: Legal
print.tmp.printerfeatures.PostScript/default.paper.4.width_mm: 215
print.tmp.printerfeatures.PostScript/default.paper.5.height_mm: 431
print.tmp.printerfeatures.PostScript/default.paper.5.is_inch: true
print.tmp.printerfeatures.PostScript/default.paper.5.name: Tabloid
print.tmp.printerfeatures.PostScript/default.paper.5.width_mm: 279
print.tmp.printerfeatures.PostScript/default.paper.6.height_mm: 254
print.tmp.printerfeatures.PostScript/default.paper.6.is_inch: true
print.tmp.printerfeatures.PostScript/default.paper.6.name: Executive
print.tmp.printerfeatures.PostScript/default.paper.6.width_mm: 190
print.tmp.printerfeatures.PostScript/default.paper.count: 7
print.tmp.printerfeatures.PostScript/default.plex.0.name: default
print.tmp.printerfeatures.PostScript/default.plex.count: 1
print.tmp.printerfeatures.PostScript/default.resolution.0.name: default
print.tmp.printerfeatures.PostScript/default.resolution.count: 1
print.tmp.printerfeatures.PostScript/default.supports_colorspace_change: false
print.tmp.printerfeatures.PostScript/default.supports_downloadfonts_change: false
print.tmp.printerfeatures.PostScript/default.supports_jobtitle_change: false
print.tmp.printerfeatures.PostScript/default.supports_orientation_change: true
print.tmp.printerfeatures.PostScript/default.supports_paper_size_change: true
print.tmp.printerfeatures.PostScript/default.supports_plex_change: false
print.tmp.printerfeatures.PostScript/default.supports_printincolor_change: true
print.tmp.printerfeatures.PostScript/default.supports_resolution_change: false
print.tmp.printerfeatures.PostScript/default.supports_spoolercommand_change: true
Graphics
Adapter Description: X.Org -- Gallium 0.4 on AMD CEDAR (DRM 2.43.0, LLVM 3.7.0)
Vendor ID: X.Org
Device ID: Gallium 0.4 on AMD CEDAR (DRM 2.43.0, LLVM 3.7.0)
Driver Version: 3.0 Mesa 11.1.0 (git-525f3c2)
WebGL Renderer: false
AzureCanvasBackend: cairo
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: cairo
CairoUseXRender: 1
JavaScript
Incremental GC:
Accessibility
Activated:
Prevent Accessibility:
Library Versions
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If you did not accidentally truncate teh troubleshooting info you are
missing libraries, how did you update to 45.1 .0?
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