On Friday 01 August 2008 15:22:21 Gene Heskett wrote:
On Friday 01 August 2008, Anne Wilson wrote:
>On Friday 01 August 2008 14:39:29 Bernd Bartmann wrote:
>> 2008/7/29 Anne Wilson:
>> > Bernd, I second Tim's suggestion that you should contact Brother.
>> > Some time back I fed some info back to them and they did appreciate
>> > it.
>>
>> Anne, I already tried to contact Brother twice using their web support
>> formular, but never got an answer back. Do you knowa specific person
>> that I should contact?
>>
>> Best regards,
>> Bernd.
>
>It was January 2007, so there's no guarantee that it's the same, but the
> reply that I saved came from ML_SOLUTION-LINUX(a)mta.notes.brother.co.jp
>
>HTH
>
>Anne
If I may append here, my one experience with brothers support was handled
quickly and worked. The messages came from:
ML_SOLUTION-LINUX(a)mta.notes.brother.co.jp
And were apparently replied to by a real human.
Yep - we had a friendly exchange that was very definitely human :-)
Anne