crappy printing

You know, I'd just like software to actually do what I set it to. I have some things to print that I'd like them to print neatly, but they don't. I set margins that are well within the printing area of my printer (it can print to about 5mm to each edge of the paper, but I give it a good 2cm border), but the program always slices off the top third of the the first line of text (and it has started printing that butchered top line 2cm down into the page). I ask the print dialogue to shrink the page to 90% (to give me hole-punching space to store the document), and centre it in the page, but it top-lefts it. This is basic stuff that other computers have been doing for twenty years, or more. Is it that hard to get it right? -- [tim@localhost ~]$ uname -rsvp Linux 3.9.10-100.fc17.x86_64 #1 SMP Sun Jul 14 01:31:27 UTC 2013 x86_64 Boilerplate: All mail to my mailbox is automatically deleted, there is no point trying to privately email me, I only get to see the messages posted to the mailing list. Windows (TM) [Typhoid Mary]. They refuse to believe that there's anything wrong with it, but everyone else knows Windows is a disease that spreads.