Re: Need more info: UEFI Secure Boot in Fedora
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On 05/31/2012 06:06 PM, Joe Zeff wrote:
On 05/31/2012 03:31 AM, Alan Cox wrote:
> That will generally speaking exceed their profit margin on the
> board by quite a bit so will make them very keen to document it
> clearly for future users.
Demanding your money back because the board doesn't work as
advertised cuts even more deeply into their profit margin.
This might work with smaller retail suppliers and local shops but if
the board was advertised as supporting secure boot then you may find
that argument leaves you without much of a case particularly if a
means to disable it was provided and documented.
I've known vendors to blanket refuse to issue RMAs on the grounds that
the customer should have known what they were purchasing (not in the
secure boot case but relating to other hardware features that are
problematic for some OSs).
Much better to pester them with support calls. Long, tedious, "where
is the 'any' key?" type support calls.
Regards,
Bryn.
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