At 06:30 AM 6/22/2004, Robert P. J. Day wrote:
Unhappy customer: "This car I got from you last week doesn't
run well at
all. Sometimes, it doesn't start and, every so often, it stalls, even
on the freeway at high speed."
Salesman: "Well then fix it. You have the tools."
This is a *users* list. No one is selling you anything in this case. One
user is bitching at 4,000 others about something. Regardless of the content
of his post and/or its merits if any, there is no "sales" analogy which
could possibly be relevant.
--
Rodolfo J. Paiz
rpaiz(a)simpaticus.com
http://www.simpaticus.com